Social skills

conflict resolution

Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.

Values & motivations

Understanding the values that drive motivation to influence the behaviors of others.

maslow's hierarchy

Maslow's hierarchy of needs proposes that individuals' most basic needs must be met before they become motivated to achieve higher-level needs.


The Situation Behavior Impact Intent model is used to give feedback that is focused, specific, and objective.

situational leadership

The Situational Leadership Model takes an adaptive approach to leadership based on the other party's maturity or development level.

strengths & Weaknesses

Identify the various strengths and weaknesses of oneself and others.